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Refund Policy

Discover STM Publishing Ltd will refund an Article Processing Charges (APC) if an error on our part has resulted in a failure to publish an article under the open access terms selected by the authors. This may include the failure to make an article openly available on the journal platform, or publication of an article under a different Creative Commons license from that selected by the author(s). A refund will only be offered if these errors have not been corrected within 30 days of publication.

APCs will not be refunded when articles are retracted or withdrawn as a result of author error or misconduct.

Discover STM Publishing will not make refunds on behalf of the participating societies if the payments were received by the partner societies or journals.